id,summary,reporter,owner,description,type,status,priority,component,severity,resolution,keywords,cc,release 2480,Send email report only if there is a need,artur.kwiatkowski@…,nextime,"the script is sending a empty emails when there are no open/active tickets. i just get: {{{Report open Tickets on Trac myproject: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ New tickets: %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% Active Tickets:}}} is there any chance to implement some kind of a solution for this problem ? or maybe i didnt placed something in the config file ?",defect,closed,normal,TicketRemindScript,normal,wontfix,,,0.10