Opened 9 years ago

Last modified 2 years ago

#2793 new defect

global name 'ResourceNotFound' is not defined

Reported by: david.barnhill@… Owned by: nick_at_spikefin_com
Priority: normal Component: SuportTicketPlugin
Severity: major Keywords:
Cc: Trac Release: 0.11


Following installation, creating the first ticket generated the following error:

Trac detected an internal error: 
NameError: global name 'ResourceNotFound' is not defined

Request parameters:

{'__FORM_TOKEN': u'4281ac4ebcbc6e7998c061ea',
 'agent': u'david_barnhill',
 'assigned': u'david_barnhill',
 'chargeable': u'',
 'contact': u'david_barnhill',
 'duration': u'',
 'problem': u'Test',
 'resolution': u'',
 'response_time': u'',
 'site': u'WAL'}

Python Traceback

File "/usr/lib/python2.4/site-packages/Trac-0.11dev_r6715-py2.4.egg/trac/web/", line 417, in _dispatch_request
File "/usr/lib/python2.4/site-packages/Trac-0.11dev_r6715-py2.4.egg/trac/web/", line 197, in dispatch
  resp = chosen_handler.process_request(req)
File "build/bdist.linux-x86_64/egg/support/tracplugin/", line 123, in process_requestFile "build/bdist.linux-x86_64/egg/support/tracplugin/", line 150, in process_requestFile "build/bdist.linux-x86_64/egg/support/tracplugin/", line 173, in _process_postFile "build/bdist.linux-x86_64/egg/support/tracplugin/", line 133, in get_objectFile "build/bdist.linux-x86_64/egg/support/tracplugin/", line 199, in __init__File "build/bdist.linux-x86_64/egg/support/tracplugin/", line 247, in _populate

System Information:

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; MS-RTC LM 8)

Trac: 0.11dev-r6715 
Python: 2.4.3 (#1, Dec 11 2006, 11:39:03) [GCC 4.1.1 20061130 (Red Hat 4.1.1-43)] 
setuptools: 0.6c7 
SQLite: 3.3.6 
pysqlite: 1.1.7 
Genshi: 0.5dev-r809 
Pygments: 0.9 
Subversion: 1.4.2 (r22196) 
jQuery: 1.2.3

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