id,summary,reporter,owner,description,type,status,priority,component,severity,resolution,keywords,cc,release 3025,SLA time tracking,anonymous,Russ Tyndall,Is it possible to add a feature about SLA time tracking? Configure the estimated time and just subtract the closed time except stopping the timer when the issue is with a custom reason like (waiting for additional information),enhancement,closed,normal,TimingAndEstimationPlugin,normal,wontfix,,,0.11