Opened 16 years ago

Last modified 8 years ago

#3412 new defect

Trac TicketStast Plugin not showing any active tickets in the chart — at Version 7

Reported by: anonymous Owned by: Ryan J Ollos
Priority: high Component: TracTicketStatsPlugin
Severity: major Keywords:
Cc: Trac Release: 0.11

Description (last modified by Ryan J Ollos)

I installed TracTicketStats Plugin for Trac 0.11. I have 2 active and 3 closed tickets. However, the chart says 0 tickets from 06/17/208 thru 07/17/2008. All the tickets are opened on 07/17/2008.

2008-07-17 22:35:42,546 Trac[main] DEBUG: Dispatching <Request "GET u'/ticketstats'">
2008-07-17 22:35:42,562 Trac[perm] WARNING: perm.permissions() is deprecated and is only present for HDF compatibility
2008-07-17 22:35:42,571 Trac[chrome] DEBUG: Prepare chrome data for request
2008-07-17 22:35:42,577 Trac[session] DEBUG: Retrieving session for ID u'firstname.lastname'
2008-07-17 22:35:42,616 Trac[main] DEBUG: 236 unreachable objects found.

Any ideas as to why I am not seeing the chart rendered with the right no of tickets plotted.

Change History (7)

comment:1 Changed 16 years ago by anonymous

Owner: changed from Prentice Wongvibulsin to anonymous
Status: newassigned

comment:2 Changed 16 years ago by Prentice Wongvibulsin

Owner: changed from anonymous to Prentice Wongvibulsin
Status: assignednew

comment:3 Changed 16 years ago by Prentice Wongvibulsin

Status: newassigned

comment:4 Changed 14 years ago by Ryan J Ollos

I'm currently having this same issue as I setup to try and develop on this plugin in a Trac Development environment.

comment:5 Changed 14 years ago by Ryan J Ollos

Description: modified (diff)

comment:6 Changed 13 years ago by Ryan J Ollos

Owner: changed from Prentice Wongvibulsin to Ryan J Ollos
Status: assignednew

Reassigning ticket to new maintainer.

comment:7 Changed 13 years ago by Ryan J Ollos

Description: modified (diff)
Status: newassigned

I don't see the message 236 unreachable objects found, however I've noticed that the graph will not always reach to the End Date that the user specifies. If I load up a new instance of Trac and create a couple of tickets, they are not shown in the graph unless I set the End Date to be several days in the future.

Note: See TracTickets for help on using tickets.