id summary reporter owner description type status priority component severity resolution keywords cc release 4610 customize description field doesn't work dellair_jie@… osimons "cols and rows value are changed for description field, it just doesn's take into effect. eg: description = textarea description.label = Description description.cols = 78 description.rows = 400 After the customization, when click on ""new ticket"", the description field appears as before. columns and rows are not expanded." defect closed normal CustomFieldAdminPlugin normal worksforme description field 0.11