id summary reporter owner description type status priority component severity resolution keywords cc release 6003 [Patch] Add reset/unset resolution action Erik Andersson Eli Carter "We are using a rejected status. In that state the reporter can 1. accept and close the ticket 2. decline the rejection and set the ticket back to previous state and owner. We also need a reset/unset resolution action to be able to clear the resolution if a ticket rejection is declined. So, if this plugin also could reset/unset the resolution we wouldn't need to create a separate plugin for the decline-action." enhancement closed normal AdvancedTicketWorkflowPlugin normal invalid Ryan J Ollos 0.11