id summary reporter owner description type status priority component severity resolution keywords cc release 6452 No notification sent to previous owner when a ticket is reassigned Ryan J Ollos Steffen Hoffmann "When a user is removed from the CC list, they receive the a notification email showing the change to the CC list. This is the last email they receive unless they are also the owner or reporter (or component owner and have opted in to notifications). It seems to me that the same behavior should also be observed when a ticket is reassigned. If the owner is changed, the previous owner should receive one final email showing them that the ticket was reassigned. However, I have tested and this is not the behavior I am seeing. If another user reassigns a ticket that I own, I receive no notification of that change unless I'm also the ticket owner or on the CC list." defect closed normal AnnouncerPlugin major fixed ticket email notification Steffen Hoffmann 0.11