id summary reporter owner description type status priority component severity resolution keywords cc release 8462 Does not send notifications to non-local users Jordi Mallach "Hi, I'm trying to use AnnouncerPlugin in a new Trac 0.12 install and I'm having problems getting non-local users recieve notifications. AnnouncerPlugin is at r9293, and the environment has two types of users: - local users are ""virtual"", and authenticate to Trac via LDAP. The usually don't have any email set in their preferences. - external users are extra users not existing in our LDAP, so they are declared in a htpasswd file. External user names are always in the form of email address, ie john@example.com. External users have their email set in the Trac preferences at creation time. From our DEBUG logs: {{{ Trac[inegocio:main] DEBUG: Dispatching Trac[inegocio:session] DEBUG: Retrieving session for ID 'john' Trac[inegocio:main] DEBUG: Negotiated locale: None -> en_US Trac[inegocio:api] INFO: Synchronized '' repository in 0.01 seconds Trac[inegocio:blackmagic] DEBUG: Validating ticket: 7 Trac[inegocio:blackmagic] DEBUG: {'notice': None, 'hide': False, 'permission': '', 'tip': None, 'label': None, 'ondenial': 'disable', 'disable': False} Trac[inegocio:api] DEBUG: Adding (None [0]) for 'always' on rule (TicketOwnerSubscriber) for (email) Trac[inegocio:api] DEBUG: Adding (None [0]) for 'always' on rule (TicketReporterSubscriber) for (email) Trac[inegocio:api] DEBUG: Adding (None [0]) for 'always' on rule (CarbonCopySubscriber) for (email) Trac[inegocio:api] DEBUG: Adding (None [0]) for 'always' on rule (CarbonCopySubscriber) for (email) Trac[inegocio:api] DEBUG: Adding (None [0]) for 'always' on rule (CarbonCopySubscriber) for (email) Trac[inegocio:api] DEBUG: Adding (john [1]) for 'always' on rule (CarbonCopySubscriber) for (email) Trac[inegocio:perm] DEBUG: No policy allowed anonymous performing TICKET_VIEW on None Trac[inegocio:filters] DEBUG: Filtering anonymous because of rule: DefaultPermissionFilter Trac[inegocio:perm] DEBUG: No policy allowed anonymous performing TICKET_VIEW on None Trac[inegocio:filters] DEBUG: Filtering anonymous because of rule: DefaultPermissionFilter Trac[inegocio:perm] DEBUG: No policy allowed anonymous performing TICKET_VIEW on None Trac[inegocio:filters] DEBUG: Filtering anonymous because of rule: DefaultPermissionFilter Trac[inegocio:perm] DEBUG: No policy allowed anonymous performing TICKET_VIEW on None Trac[inegocio:filters] DEBUG: Filtering anonymous because of rule: DefaultPermissionFilter Trac[inegocio:perm] DEBUG: No policy allowed anonymous performing TICKET_VIEW on None Trac[inegocio:filters] DEBUG: Filtering anonymous because of rule: DefaultPermissionFilter Trac[inegocio:api] DEBUG: AnnouncementSystem has found the following subscriptions: [rjuan(authenticated) via email] Trac[inegocio:mail] DEBUG: EmailDistributor has found the following formats capable of handling 'email' of 'ticket': text/html, text/plain Trac[inegocio:mail] DEBUG: EmailDistributor found the address 'john@our.local.domain' for 'john (authenticated)' via: DefaultDomainEmailResolver Trac[inegocio:mail] DEBUG: EmailDistributor expected local delivery for john to: john@our.local.domain Trac[inegocio:mail] DEBUG: EmailDistributor is sending event as 'text/plain' to: john@our.local.domain Trac[inegocio:mail] DEBUG: Content of recip_adds: [u'john@our.local.domain', '""""', 'john@our.local.domain'] Trac[inegocio:mail] DEBUG: EmailDistributor took 0.02 seconds to send. Trac[inegocio:api] DEBUG: AnnouncementSystem sent event in 0.05 seconds. }}} Our configuration reads: {{{ [components] announcer.* = enabled announcer.opt.acct_mgr.announce.* = disabled [announcer] admit_domains = always_notify_component_owner = false always_notify_owner = true always_notify_reporter = true always_notify_updater = false ;ctxtnav_names = Notify me, Do not notify me ctxtnav_names = default_email_format = text/plain email_address_resolvers = SpecifiedEmailResolver, SessionEmailResolver, DefaultDomainResolver email_default_domain = our.local.domain email_enabled = true email_from = trac@trac.our.local.domain email_from_name = Trac ;email_replyto = ;email_subject_prefix = ;email_sender= email_to = ignore_cc_changes = true ignore_domains = never_announce = false never_notify_author = false mime_encoding = qp smtp_always_bcc = smtp_always_cc = ;ticket_email_header_fields = owner, reporter, milestone, priority, severity ;ticket_email_subject= Ticket #${ticket.id}: ${ticket['summary']} {% if action %}[${action}]{% end %} use_public_cc = true ;wiki_email_subject = Page: ${page.name} ${action} ; Los parámetros del sendmail y el smtp van en secciones separadas [sendmail] sendmail_path = /usr/sbin/sendmail [smtp] password = port = 25 server = 172.27.0.1 user = use_tls = false }}} As you can see from the Trac logs, Announcer is correctly sending an email for the local user triggering the notification, but none for the 5 external users who should be carbon copied for that ticket. Am I missing something, or is there a bug somewhere in the plugin? Any pointers would be appreciated, thanks!" defect closed normal AnnouncerPlugin normal wontfix 0.12