id,summary,reporter,owner,description,type,status,priority,component,severity,resolution,keywords,cc,release
8592,send email on certain status/action like promote,henke.mike@…,Steffen Hoffmann,"Is there a way to create a joinable_group like ""OnPromote"" and email the group when any ticket is advanced to a status/action. This example would email anyone that joins the group when a ticket is moved to close or promote:
{{{
#!ini
[announcer]
joinable_groups = onpromote
onpromote.status = closed, promote
}}}
Another other useful email triggers might be Type, Priority
{{{
#!ini
critical_tickets.type = defect
critical_tickets.priority = critical
critical_tickets.statu s= new
}}}
This would email the critical_tickets group when a new ticket is added as critical and defect.


Thanks,",enhancement,new,normal,AnnouncerPlugin,normal,,ticket change trigger,Ryan J Ollos Robert Corsaro,0.11