id summary reporter owner description type status priority component severity resolution keywords cc release 9998 Set rule would benefit from the append option wberry@… "Set rule currently populates a clear field only unless ""overwrite"" is used. Implementing the append option to this rule would enable the cc field to be appended when a ticket type changed. We use ticket types where some are specific to teams so this option would be extremely useful for team based notifications." enhancement new normal DynamicFieldsPlugin normal 0.12