Changes between Version 7 and Version 8 of AgiloTicketReportPlugin

Timestamp:

Sep 23, 2009, 11:25:11 AM (15 years ago)

Author:

Tod Jiang

Comment:

--

AgiloTicketReportPlugin

@@ -11 +11 @@
 == Ticket Work Flow ==
 
-Add "pending" status for ticket
+Add "pending" status for ticket[[BR]]
+
+Why add “pending” status ?[[BR]]
+
+Sometime, we may accepted several tickets at one time in a sprint, we could not resolve tickets at same time, or some tickets may block by our customers.
+  So, if we want to calculate the exactly working time, we must add the "pending" status.
 
 [[Image(ticket_flow_chart2.PNG)]]
@@ -69 +74 @@
 start time and end time of working day, and holiday configuration
 }}}
+trac.ini
+
+{{{
+[ticket-workflow]
++ pending = new,assigned,accepted,reopened -> pending
++ pending.permissions = TICKET_MODIFY
+}}}