Version 1 (modified by Stephen Hansen, 10 years ago) (diff)

New hack BlackMagicTicketTweaksPlugin, created by ixokai

Various hacks to alter Ticket form behavior

Notice: This plugin is unmaintained and available for adoption.


Trac in 0.11 provided us with this incredibly powerful and terrible bit of dark power -- the ability to apply Genshi Transformers to the templates before they hit the user. The power is awesome; and with this plugin I have abused that power for evil purposes.

And there are plans for more evil in the future!

Basically, the plugin adds the ability to tweak any of the Ticket fields-- be they custom or standard-- in the following ways:

  • disable - The field won't be editable.
  • hide - The field will simply be invisible.
  • label - Rename a field... in particular one of the built-in fields.
  • notice - Add a small notice below a field.
  • tip - Provide a pretty java-script tooltip when the control overs over the field. (Useful, for example, to give people a reminder for the difference between 'priority' and 'severity'
  • permission - Set a permission that is required to edit that specific field. This is particularly useful in an environment where you let users set severity-- so they need TICKET_CHGPROP-- but you only want certain people to be able to edit the Priority.

The plugin also lets you define arbitrary permissions, say, MASTER_OF_PRIORITIES, if you want to require someone to have such a custom permission to edit a certain field.

More evil hacks to come-- one day, I'll make it so the fields available in COMPONENT (For example) will be different depending on what Ticket Type you choose.

P.S. I am emphasizing the 'evil hackitude' of this because it seems terribly unclean and a bad idea to abuse. But it works for me! :)

Bugs/Feature Requests

Existing bugs and feature requests for BlackMagicTicketTweaksPlugin are here.

If you have any issues, create a new ticket.


Download the zipped source from [download:blackmagictickettweaksplugin here].


You can check out BlackMagicTicketTweaksPlugin from here using Subversion, or browse the source with Trac.


tweaks = severity, priority
priority.tip = The priority is the Project-defined importance of the issue, and in general the order in which thigns will tend to be done.
severity.tip = The severity is how important this issue is to the customer or you.
priority.permission = MASTER_OF_PERMISSIONS

Recent Changes

17127 by rjollos on 2018-04-16 08:37:44
BlackMagicTicketTweaks 0.12.3: Remove implements IPermissionStore

The plugin does not actually implement the
IPermissionStore interface.

13913 by rjollos on 2014-05-09 16:22:45
Removed debugging print statement from [13281]. Refs #11740.
13817 by rjollos on 2014-04-07 06:09:38
0.12.2: Removed empty CSS directory.


Author: ixokai