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Oct 15, 2008, 12:03:42 AM (
The system allows some key setup parameters to be defined in the event itself (e.g. an XSLT to reformat the XML object into an HTML email, or a username/password for interacting with Zendesk), and also certain parameters for each event on a per-client basis (e.g. a list of client specific email addresses to send the summary).
=== Event Recipes ===
Here are some detailed examples to help you get started. Please feel free to post your own!
* [wiki:ClientsPlugin/EventRecipes/WeeklySummary Weekly Milestone Summary sent by Email]
* [wiki:ClientsPlugin/EventRecipes/TicketChanges Nightly Ticket Changes Summary sent by Email]
=== Triggering Events ===
So how do you trigger an event? Well, essentially you have to trigger then yourself! This can currently be achieved via a simple script that can be run via a crontab entry or scheduled task. This script is [source:clientsplugin/0.11/cron/run-client-event]
=== Custom Fields ===