Version 4 (modified by rjollos, 4 years ago) (diff)

Needs adoption.

Control when notifications are sent to the reporter of a ticket


This plugin controls the notification to the reporter. It allows reporter to be notified only for certain configurable states. By default Trac provides only two options either always notify reporter or never notify reporter. These two extremes are not always useful.

I created this Hack to suit our requirement. In our case we didn't want to send out notification emails to reporters for every change,we just wanted them to be notified when they create a new ticket,when the ticket is closed and when the ticket is reopened.

It is a simple extension of Trac's notification module.

I am publishing this because I feel that if we needed this someone else also might need it.

Bugs/Feature Requests

Existing bugs and feature requests for FlexibleReporterNotificationPlugin are here.

If you have any issues, create a new ticket.


Download the zipped source from [download:flexiblereporternotificationplugin here].


You can check out FlexibleReporterNotificationPlugin from here using Subversion, or browse the source with Trac.


Install the plugin in the plugins directory of your Trac implementation.

Edit the trac.ini file by adding the following line:

always_notify_reporter = true
reporter_states = new,closed,reopened

The line above specifies the states in which reporter should be notified. In the above example the reporter will be notified only when the ticket is in one of the [new,closed or reopened] states.


  1. always_notify_reporter should be set to true else no notification will be sent to reporter.
  2. Do not leave reporter_states blank.

Recent Changes

14309 by rjollos on 2014-12-08 20:36:30
0.1: Removed duplicate author in and fixed indentation.
13703 by rjollos on 2014-02-20 08:57:23
Added 3-Clause BSD license.
13701 by rjollos on 2014-02-20 08:36:41
Complete rework of plugin, using ideas from #11210 in the patch by chris-at. Fixes #7554, Refs #8821, #11210.

Note that only one instance of the reporter in to_recipients is removed. So for instance, if the reporter is also the owner and always_notify_owner is True, then the reporter will still receive a notification.

This has been lightly tested, so please report back if you find any issues.



Author: CStrac
Maintainer: none