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Oct 11, 2009, 6:00:00 PM (
== Why not email2trac? ==
EmailToTracScript is a more mature solution for converting email to Trac tickets. When building the GeoTicketPlugin, I was originally hoping to make use of the EmailToTracScript to allow emails to specify a location in the subject header (see: source:geoticketplugin/0.11/geoticket/mail.py). When I realized the architecture would not easily support this, I thought of forking it, then realized that an implementation from scratch would actually better serve my needs.
* a real pluggable architecture that allows arbitrary email handlers to be plugged in
* POSTing to a URL to avoid complicated setuid issues with MTAs
* outside of configuring postfix and MX records (always fun!) an easy installation
While mail2trac is less mature, to the front-end user there shouldn't be considerable difference for the case of creating and responding to tickets. From a development point of view, I would recommend mail2trac over email2trac as a point to build on since a pluggable architecture was the point since the beginning.
== Bugs/Feature Requests ==