Changes between Version 4 and Version 5 of TicketTeamDispatcherPlugin
- Timestamp:
- Nov 17, 2009, 6:56:18 PM (14 years ago)
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TicketTeamDispatcherPlugin
v4 v5 4 4 Ticket Team Dispatcher is a plugin for easy ticket-distribution. Instead of assigning tickets directly to owners, you can assign the ticket to a special team via a custom field. 5 5 6 The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that you can specify a dispatcher e-mail address to every option of the ttd-field.7 On Creation of a ticket trac will also mail its status to the dispatcher according to the selected team.6 The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that the ticket-admin can specify, which users are in the teams. 7 On Creation of a ticket trac will also mail its status to all of the users in the team, according to the selected team. 8 8 9 9 IMPORTANT: 10 The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field. You must not modify the options of this select field from the custom-field admin page, but the ticket team dispatcher admin page. 10 * Since Version 0.2 this plugin needs UserManagerPlugin, because it uses its API to manage the user-team relations. 11 * The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field. You must not modify the options of this select field from the custom-field admin page, but the ticket team dispatcher admin page. 11 12 == Bugs/Feature Requests == 12 13