Changes between Version 4 and Version 5 of TicketTeamDispatcherPlugin


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Timestamp:
Nov 17, 2009, 6:56:18 PM (14 years ago)
Author:
Alexander von Bremen-Kühne
Comment:

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  • TicketTeamDispatcherPlugin

    v4 v5  
    44Ticket Team Dispatcher is a plugin for easy ticket-distribution. Instead of assigning tickets directly to owners, you can assign the ticket to a special team via a custom field.
    55
    6 The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that you can specify a dispatcher e-mail address to every option of the ttd-field.
    7 On Creation of a ticket trac will also mail its status to the dispatcher according to the selected team.
     6The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that the ticket-admin can specify, which users are in the teams.
     7On Creation of a ticket trac will also mail its status to all of the users in the team, according to the selected team.
    88
    99IMPORTANT:
    10 The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field. You must not modify the options of this select field from the custom-field admin page, but the ticket team dispatcher admin page.
     10 * Since Version 0.2 this plugin needs UserManagerPlugin, because it uses its API to manage the user-team relations.
     11 * The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field. You must not modify the options of this select field from the custom-field admin page, but the ticket team dispatcher admin page.
    1112== Bugs/Feature Requests ==
    1213