[[PageOutline(2-5,Contents,pullout)]] = Ticket Team Dispatcher == Description This is a plugin for easy ticket distribution. Instead of assigning tickets directly to owners, you can assign the ticket to a specific team that is configurable via a custom field. The difference between a standard Trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that the ticket-admin can specify which users are in the teams. On Creation of a ticket Trac will also mail its status to all of the users in the team, according to the selected team. '''Notes:''' * Since Version 0.2 this plugin needs UserManagerPlugin, because it uses its API to manage the user-team relations. * Ticket Team Dispatcher will automatically create and update the custom-field. You must not modify the options of this select field from the custom-field admin page (if using CustomFieldAdminPlugin). Instead, use the ticket team dispatcher admin page. == Bugs/Feature Requests Existing bugs and feature requests for TicketTeamDispatcherPlugin are [report:9?COMPONENT=TicketTeamDispatcherPlugin here]. If you have any issues, create a [/newticket?component=TicketTeamDispatcherPlugin new ticket]. [[TicketQuery(component=TicketTeamDispatcherPlugin,group=type,format=progress)]] == Download Download the zipped source from [export:ticketteamdispatcherplugin here]. == Source You can check out TicketTeamDispatcherPlugin from [/svn/ticketteamdispatcherplugin here] using Subversion, or [source:ticketteamdispatcherplugin browse the source] with Trac. == Installation General instructions on installing Trac plugins can be found on the [TracPlugins#InstallingaTracplugin TracPlugins] page. == Recent Changes [[ChangeLog(ticketteamdispatcherplugin, 3)]] == Author/Contributors '''Author:''' [wiki:sinnvoller] [[BR]] '''Maintainer:''' [[Maintainer]] [[BR]] '''Contributors:''' rjollos, asdorsey