Version 10 (modified by 10 years ago) (diff) | ,
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Contents
Ticket Team Dispatcher
Notice: This plugin is unmaintained and available for adoption.
Description
Ticket Team Dispatcher is a plugin for easy ticket-distribution. Instead of assigning tickets directly to owners, you can assign the ticket to a special team via a custom field.
The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that the ticket-!admin can specify, which users are in the teams. On Creation of a ticket trac will also mail its status to all of the users in the team, according to the selected team.
IMPORTANT:
- Since Version 0.2 this plugin needs UserManagerPlugin, because it uses its API to manage the user-team relations.
- The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field (although, see #6807). You must not modify the options of this select field from the custom-field admin page (if using CustomFieldAdminPlugin), but the ticket team dispatcher admin page.
Bugs/Feature Requests
Existing bugs and feature requests for TicketTeamDispatcherPlugin are here.
If you have any issues, create a new ticket.
Download
Download the zipped source from [download:ticketteamdispatcherplugin here].
Source
You can check out TicketTeamDispatcherPlugin from here using Subversion, or browse the source with Trac.
Example
TBA
Recent Changes
- 16855 by rjollos on 2017-10-06 02:16:49
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TracTicketTeamDispatcher 0.3dev: Implicitly install TracUserManagerPlugin
- 16854 by rjollos on 2017-10-06 02:14:49
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TracTicketTeamDispatcher 0.3dev: Refactor
- 16853 by rjollos on 2017-10-06 02:09:29
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TracTicketTeamDispatcher 0.3dev: Create the custom field on environment upgrade
Fix form resubmission on page refresh after POST.
Fixes #6807.
(more)
Author/Contributors
Author: sinnvoller
Maintainer: none (needsadoption)
Contributors: rjollos, asdorsey