| 103 | == Known Issues == |
| 104 | |
| 105 | * Even though the case number is numerical, you must enter it with whatever leading zeros are |
| 106 | configured in Salesforce for this field, since the query treats this as a string |
| 107 | * This plugin comes with a `TicketValidator` which checks if the entered case number actually |
| 108 | exists in Saleforce, but also if case number is blank - so if you are using the |
| 109 | [wiki:TicketValidatorPlugin] you will get two warning messages, |
| 110 | "case number required" upon attempting to submit a ticket without a case number. |
| 111 | |