Changes between Version 4 and Version 5 of TicketToSalesforcePlugin
- Timestamp:
- Feb 7, 2011, 7:17:53 AM (13 years ago)
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TicketToSalesforcePlugin
v4 v5 5 5 == Description == 6 6 7 Maintain synchronization if Trac tickets in !Salesforce. Trac tickets are8 reflected by the !Salesforce custom object, !Ticket__c and !Comment__c.9 !Ticket__cobjects are linked to Cases via M2M relationship provided by10 the !CaseTicketLink__ccustom object. Even though this is a M2M relation,7 Maintain synchronization if Trac tickets in Salesforce. Trac tickets are 8 reflected by the Salesforce custom object, Ticket and Comment. 9 Ticket objects are linked to Cases via M2M relationship provided by 10 the CaseTicketLink custom object. Even though this is a M2M relation, 11 11 Trac's uses a custom text field for the Case number, so it's essentially 12 12 many-to-one. 13 13 14 !Comment__c objects are related to !Ticket__cobjects via the link custom15 object, !TicketCommentLink__cc. The related lists layouts are modified to14 Comment objects are related to Ticket objects via the link custom 15 object, TicketCommentLink. The related lists layouts are modified to 16 16 display the related object fields rather then the object id. 17 17