Use saved form field value in subsequent triage workflow

[canh.tran@…]

I set up triage workflows based on custom field values. I have one custom field value being used for 2 different triage workflows. I wonder if the form field value can be used to automatically go to the 2nd triage condition without going through this triage to recheck the value of field again.

Here is the example:

Ticket form has custom field

Engineer Manager Approval Yes/No

Triage workflow:

engmgr_pre_approve.name = Check if Engineer Manager Pre-Approval Needed
engmgr_pre_approve.operations = triage
engmgr_pre_approve.triage_field = engmgr_approve
engmgr_pre_approve.triage_split = Yes->do_pre_approval, No->implementation
...
engmgr_approve.name = Check if Engineer Manager Approval Needed
engmgr_approve.operations = triage
engmgr_approve.triage_field = engmgr_approve
engmgr_approve.triage_split = Yes->do_approval, No->next_step

If Engineer Manager is Yes, I can go through step "Check if Engineer Manager Pre-Approval Needed" but I should automatically go to do_approval step.