Version 7 (modified by retracile, 6 years ago) (diff)


Advanced Ticket Workflow Plugin


AdvancedTicketWorkflowPlugin provides a number of advanced operations for customizable workflows that are similar to the operations provided in the customizeable workflow of the core system.

Currently provided operations are:

  • set_owner_to_reporter
  • set_owner_to_component_owner
  • set_owner_to_field
  • set_owner_to_previous

(File requests for additional operations as enhancement tickets.)

Bugs/Feature Requests

Existing bugs and feature requests for AdvancedTicketWorkflowPlugin are here.

If you have any issues, create a new ticket.

Download and Source

Download the zipped source, check out using Subversion, or browse the source with Trac.


Enable the plugin with:

advancedworkflow.* = enabled

(or by copying the egg to the plugins directory)

Add the individual controller to the workflow controller list:

workflow = ConfigurableTicketWorkflow,TicketWorkflowOpOwnerReporter

And use the operation in your custom workflow:

needinfo = * -> needinfo = Need info
needinfo.operations = set_owner_to_reporter

Recent Changes

[13339] by retracile on 2013-07-25 03:51:07
AdvancedTicketWorkflowPlugin: Ticket #11238: clarify choice of license
[13338] by retracile on 2013-07-25 03:50:56
AdvancedTicketWorkflowPlugin: Ticket #11238: clarify choice of license
[9962] by retracile on 2011-03-16 15:57:39
AdvancedTicketWorkflowPlugin: Ticket #6988: use the current owner if the owner has never changed instead of deleting the owner


Author: retracile