Changes between Version 4 and Version 5 of TicketToSalesforcePlugin


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Timestamp:
Feb 7, 2011 8:17:53 AM (4 years ago)
Author:
chriswolf
Comment:

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  • TicketToSalesforcePlugin

    v4 v5  
    55== Description == 
    66 
    7 Maintain synchronization if Trac tickets in !Salesforce.  Trac tickets are 
    8 reflected by the !Salesforce custom object, !Ticket__c and !Comment__c 
    9 !Ticket__c objects are linked to Cases via M2M relationship provided by 
    10 the !CaseTicketLink__c custom object.  Even though this is a M2M relation, 
     7Maintain synchronization if Trac tickets in Salesforce.  Trac tickets are 
     8reflected by the Salesforce custom object, Ticket and Comment 
     9Ticket objects are linked to Cases via M2M relationship provided by 
     10the CaseTicketLink custom object.  Even though this is a M2M relation, 
    1111Trac's uses a custom text field for the Case number, so it's essentially  
    1212many-to-one.   
    1313 
    14 !Comment__c objects are related to !Ticket__c objects via the link custom 
    15 object, !TicketCommentLink__cc.  The related lists layouts are modified to 
     14Comment objects are related to Ticket objects via the link custom 
     15object, TicketCommentLink.  The related lists layouts are modified to 
    1616display the related object fields rather then the object id. 
    1717