Ticket #10464 (new enhancement)

Opened 7 months ago

Last modified 7 months ago

Accepting a ticket leaves it unowned.

Reported by: tom.knight@ucl.ac.uk Assigned to: bjornharrtell
Priority: normal Component: GridModifyPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.12

Description

Great plugin, thanks.

One of my team noted that if he accepts a ticket (in the "Status" field) it remains unowned. I've added the "Owner" field to the [gridmodify] part of trac.ini thus: 

[gridmodify]
fields = status,owner,priority,milestone,scope,blockedby,estimatedhours,component

... but of course this just means he's now able to accept the ticket and then type his username into the "Owner" field.

Is it possibly for the updating of "Status" to "Accepted" to also update "Owner" to the login of the user, at the same time?

Many thanks,

Tom.

Attachments

trac.ini (5.1 kB) - added by tom.knight@ucl.ac.uk on 10/10/12 18:12:12.
trac.ini
BatchModify.png (21.5 kB) - added by rjollos on 10/22/12 04:00:13.

Change History

10/10/12 17:35:57 changed by rjollos

Do you have a custom workflow defined?

10/10/12 18:12:12 changed by tom.knight@ucl.ac.uk

  • attachment trac.ini added.

trac.ini

10/10/12 18:12:42 changed by anonymous

No, it's pretty standard.

I've added a few plugins.

My trac.ini is attached.

10/20/12 01:50:47 changed by rjollos

(In [12226]) Refs #10464: Replaced custom option parsing with a call to ListOption in the Trac API.

10/20/12 02:39:00 changed by rjollos

It looks like we'll need to invoke the workflow actions. This could take a bit of work, so I'm not sure when it will happen.

10/22/12 04:00:13 changed by rjollos

  • attachment BatchModify.png added.

10/22/12 04:01:20 changed by rjollos

Replying to rjollos:

It looks like we'll need to invoke the workflow actions. This could take a bit of work, so I'm not sure when it will happen.

I worded that poorly. Rather, we need to specify an action that gets passed to apply_action_side_effects. At least, that is how it appears to work after a cursory inspection.

I suspect that the BatchModifyPlugin also has this problem, however it appears they've added the ticket workflow when integrating the plugin into the Trac core. Here is a screen capture from Trac 1.1.1dev:

10/22/12 13:23:23 changed by rjollos

Related to #4507.

Add/Change #10464 (Accepting a ticket leaves it unowned.)




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