0.11 workflow compatibility
|Reported by:||bewst||Owned by:||bobbysmith007|
In the reports I see conditions like
t.status IN ($NEW, $ASSIGNED, $REOPENED, $CLOSED)
but for 0.11 all reports with
status IN ('new', 'assigned', 'reopened', 'closed )
got upgraded to
status <> 'closed'
If you don't make a corresponding change, tickets disappear from reports when their status becomes 'accepted', and presumably the new workflow means tickets can go through any number of other states. I think this fact leads naturally to reconsidering the appropriateness of the status checkboxes in the query UI.
Change History (9)
comment:7 Changed 6 years ago by bobbysmith007
- Resolution set to fixed
- Status changed from new to closed