Opened 14 years ago
Last modified 7 years ago
#7788 closed defect
can't get this plugin to function — at Initial Version
| Reported by: | smcbutler | Owned by: | John Bailey |
|---|---|---|---|
| Priority: | normal | Component: | CannedResponsesPlugin |
| Severity: | normal | Keywords: | |
| Cc: | Trac Release: | 0.11 |
Description
hi, i'd love to get this plugin working but it doesn't seem to want to work. i've added the configuration as described by the documentation and get this in the trac.log file when i go to a ticket i own
2010-10-07 01:44:55,824 Trac[plugin] DEBUG: Canned Responses at initialization: {u'mailsupportreq': {u'comment': u'Would it be possible to run VersIC->MailSupport from the Library manager?', 'operations': [], u'name': u'Please send a MailSupport', 'default': 0, 'newstate': u'new', 'oldstates': [u'new', u'assigned'], u'type': u'MailSupport', 'id': u'mailsupportreq', u'permissions': [u'TRAC_ADMIN']}}
2010-10-07 01:44:55,824 Trac[api] DEBUG: action controllers for ticket workflow: ConfigurableTicketWorkflow?
Where am I supposed to see the Canned response widget show?
One issue might be that I'm on Python 2.6 and am using the 2.5 egg. I was hoping this would work and i haven't seen messages suggesting thats an issue. Can you advise?
