# Ticket #9913 (closed defect: fixed)

Opened 1 year ago

Reported by: Assigned to: phillipsic@gmail.com seccanj high ScreenshotPastePlugin normal 0.12

### Description

I see the following warning message in the trac log file:

2012-03-20 14:14:54,535 Trac[main] DEBUG: Dispatching <Request "GET '/chrome/screenshotpaste/de.christophlinder.supa.SupaApplet'">
2012-03-20 14:14:54,545 Trac[chrome] WARNING: File de.christophlinder.supa.SupaApplet not found in any of ['/var/lib/trac/.egg-cache/ScreenshotPaste-0.1.1-py2.7.egg-tmp/screenshotpaste/htdocs']



I first downloaded and installed a pre-built egg. When that did not work I built from the sources.

In the application I see this:

'Unable to run the applet :('

## Change History

### 03/20/12 22:16:57 changed by rjollos

I posted some minimal debug steps in comment:ticket:9873 that might be useful for you to try.

### 03/21/12 10:26:28 changed by phillipsic@gmail.com

I checked your debug steps but they did not help. The error message I am getting indicates it cannot find the SupaApplet? file. Where should this file be and how should it get there? I assume this is part of the install?

### 03/21/12 17:18:46 changed by seccanj

Hi Phil, this error is really strange...

There should be no GET request for the applet class, there should be one for the applet JAR file!

Could you try the following: 1) Use Google Chrome to connect to the ticket attachment page in Trac 2) Right-click and select "Inspect Element" anywhere on the page 3) Refresh the page, so that it reloads 4) Verify any error in the "Network" and "Console" tabs, and report them here.

Let me know how it goes. Ciao, Roberto

### (follow-up: ↓ 5 ) 03/21/12 18:30:02 changed by phillipsic@gmail.com

Having a problem installing a plugin required for chrome but I see this error message in firebug in FireFox? 11.

"NetworkError: 404 Not Found - http://10.165.255.22/trac/chrome/screenshotpaste/de.christophlinder.supa.SupaApplet"



Thanks

Ian

### (in reply to: ↑ 4 ) 03/25/12 08:56:12 changed by rjollos

Having a problem installing a plugin required for chrome but I see this error message in firebug in FireFox? 11.

You shouldn't have to install any plugins for Chrome. At least in recent versions (I'm currently running Chrome 17) the tools are built into Chrome. Click on the wrench icon, then Tools and Developer tools.

### 03/29/12 14:41:18 changed by phillipsic@gmail.com

• status changed from new to closed.
• resolution set to fixed.

After a while of debugging I found I had a bad install of java which stopped the upgrade required to support the plugin. I used JavaRa? to clean up my machine and then isntalled a new version of java. Now the plugin is working fine in Firefox and Chrome.

Thanks

Ian

### 03/30/12 19:39:52 changed by seccanj

I'm glad you found the problem, I really had no idea what may be wrong with the plugin or applet :D

Ciao, Roberto

### 05/23/12 13:26:57 changed by anonymous

Had the same issue with Java, thanks to Ian for pointing me in this (unlikely) direction.

Manolo @ creation sites