Changes between Version 33 and Version 34 of TicketToSalesforcePlugin
- Timestamp:
- Jul 23, 2015, 6:19:53 AM (9 years ago)
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TicketToSalesforcePlugin
v33 v34 1 1 [[PageOutline(2-5,Contents,pullout)]] 2 2 3 = Trac Ticket to Salesforce ticket synchronization3 = Synchronise Trac tickets to Salesforce tickets 4 4 5 5 == Description 6 6 7 Maintain synchronization of Trac tickets in [ www.salesforce.com Salesforce]. Trac tickets are reflected by the Salesforce custom objects, Ticket and Comment.8 Ticket objects are linked to Cases via M2M relationship provided by the !CaseTicketLink custom object. Even though this is a M2Mrelation,7 Maintain synchronization of Trac tickets in [http://www.salesforce.com Salesforce]. Trac tickets are reflected by the Salesforce custom objects, Ticket and Comment. 8 Ticket objects are linked to Cases via many-to-many relationship provided by the !CaseTicketLink custom object. Even though this is a many-to-many relation, 9 9 Trac uses a custom text field for the Case number, so it's essentially many-to-one. 10 10 … … 89 89 == Screen Shots 90 90 91 See [attachment:ticket_view.png] and [attachment:case_view.png]. 91 === Ticket view 92 92 93 == Recent Changes == 93 [[Image(ticket_view.png)]] 94 95 === Case view 96 97 [[Image(case_view.png)]] 98 99 == Recent Changes 94 100 95 101 [[ChangeLog(tickettosalesforceplugin, 3)]]