Modify

Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#2999 closed enhancement (fixed)

reset_previous_state

Reported by: jevans Owned by: retracile
Priority: normal Component: AdvancedTicketWorkflowPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.11

Description

Right now I have:

requestinfo = new,open -> needsinfo_open
requestinfo = assigned -> needsinfo_assigned
requestinfo = failed   -> needsinfo_failed

provideinfo = needsinfo_open     -> open
provideinfo = needsinfo_assigned -> assigned
provideinfo = needsinfo_failed   -> failed

Does this (or something similar) seem possible?

requestinfo = new,open,assigned,failed -> needsinfo
requestinfo.operations = set_owner_to_reporter

provideinfo = needsinfo -> *
provideinfo.operations = set_state_to_previous,set_owner_to_previous

Attachments (0)

Change History (3)

comment:1 Changed 6 years ago by retracile

  • Status changed from new to assigned

Yes, it would be. And you provide a very convincing usecase for it.

comment:2 Changed 6 years ago by retracile

  • Resolution set to fixed
  • Status changed from assigned to closed

Done in [3632].

comment:3 Changed 6 years ago by retracile

I should point out that the operation is called set_status_to_previous.

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Modify Ticket

Action
as closed .
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from retracile. Next status will be 'closed'.
The resolution will be deleted. Next status will be 'reopened'.
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