Modify

Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#2999 closed enhancement (fixed)

reset_previous_state

Reported by: jevans Owned by: retracile
Priority: normal Component: AdvancedTicketWorkflowPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.11

Description

Right now I have:

requestinfo = new,open -> needsinfo_open
requestinfo = assigned -> needsinfo_assigned
requestinfo = failed   -> needsinfo_failed

provideinfo = needsinfo_open     -> open
provideinfo = needsinfo_assigned -> assigned
provideinfo = needsinfo_failed   -> failed

Does this (or something similar) seem possible?

requestinfo = new,open,assigned,failed -> needsinfo
requestinfo.operations = set_owner_to_reporter

provideinfo = needsinfo -> *
provideinfo.operations = set_state_to_previous,set_owner_to_previous

Attachments (0)

Change History (3)

comment:1 Changed 6 years ago by retracile

  • Status changed from new to assigned

Yes, it would be. And you provide a very convincing usecase for it.

comment:2 Changed 6 years ago by retracile

  • Resolution set to fixed
  • Status changed from assigned to closed

Done in [3632].

comment:3 Changed 6 years ago by retracile

I should point out that the operation is called set_status_to_previous.

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as closed The owner will remain retracile.
The resolution will be deleted. Next status will be 'reopened'.
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