Opened 6 years ago

Closed 6 years ago

#3476 closed enhancement (wontfix)

Create new ticket with known ID

Reported by: cjunge@… Owned by: athomas
Priority: normal Component: XmlRpcPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.11


As part of my desire to integrate Trac with a CRM, I'd like the ability to specify the ID of the ticket that is created.

I think a simple update to ticket.create to add an optional parameter would work. Keeps backwards compatibility as well.


def create(self, req, summary, description, attributes = {}, notify=False):
        """ Create a new ticket, returning the ticket ID. """
        t = model.Ticket(self.env)

could be changed to:

def create(self, req, summary, description, attributes = {}, notify=False, tkt_id=None):
        """ Create a new ticket, returning the ticket ID. """
        t = model.Ticket(self.env, tkt_id) # tkt_id is allowed in trac.ticket.model

or something similar. A nicer way might be to have it as an attribute or something.

Thanks, Cameron.

Attachments (0)

Change History (1)

comment:1 Changed 6 years ago by athomas

  • Resolution set to wontfix
  • Status changed from new to closed

model.Ticket(env, tkt_id) is used to fetch an existing ticket. There is no way to create a ticket with a specific ID.

Add Comment

Modify Ticket

as closed .
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from athomas. Next status will be 'closed'.
The resolution will be deleted. Next status will be 'reopened'.

E-mail address and user name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.