Erroneous stats when using custom status/workflow counted twice in Open tickets formulae
|Reported by:||samuelp@…||Owned by:||rjollos|
Here, we use a custom workflow which has a "testing" status. See TestingWorkflow. All tickets with that status seem to be counted twice in the resulting "Open tickets" count.
The queries should also count unknown statuses, or should consider that any bug that status <> 'closed' is an open bug.
We cannot use the plugin since it gives erroneous stats in our use case. :(