Ticket Team Dispatcher
Description
Ticket Team Dispatcher is a plugin for easy ticket-distribution. Instead of assigning tickets directly to owners, you can assign the ticket to a special team via a custom field.
The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that the ticket-admin can specify, which users are in the teams. On Creation of a ticket trac will also mail its status to all of the users in the team, according to the selected team.
IMPORTANT:
- Since Version 0.2 this plugin needs UserManagerPlugin, because it uses its API to manage the user-team relations.
- The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field. You must not modify the options of this select field from the custom-field admin page, but the ticket team dispatcher admin page.
Bugs/Feature Requests
Existing bugs and feature requests for TicketTeamDispatcherPlugin are here.
If you have any issues, create a new ticket.
Download
Download the zipped source from here.
Source
You can check out TicketTeamDispatcherPlugin from here using Subversion, or browse the source with Trac.
Example
TBA
Recent Changes
[7158] by sinnvoller on 11/17/09 19:48:49
whoops, forgot some debug messages :)
[7157] by sinnvoller on 11/17/09 19:44:59
TTD uses now the userdatabase of UserManagerPlugin. Mails will be forwared according to a user-team-matrix.
[4918] by sinnvoller on 12/02/08 13:03:46
Initial commit
[4917] by sinnvoller on 12/02/08 12:52:45
New hack TicketTeamDispatcherPlugin, created by sinnvoller
Author/Contributors
Author: sinnvoller
Contributors:
