Modify ↓
Opened 12 years ago
Closed 8 years ago
#10613 closed enhancement (wontfix)
Use updater's name and email in ticket notifications
Reported by: | Steffen Hoffmann | Owned by: | |
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Priority: | normal | Component: | AnnouncerPlugin |
Severity: | normal | Keywords: | email notification |
Cc: | Ryan J Ollos, Mark Potter | Trac Release: | 0.11 |
Description
As originally reported in t:#8360, it would be nice to use updater's name and email for 'From:' and/or 'Reply-to:' email message headers.
This is deemed useful to easily see, who was modifying a ticket in a list of messages. Also, it enables easy reply directly to the change/comment author.
Especially care for Mark Potter's suggestions on improving the feature (see t:#10578), that has been committed to Trac in t:r10421. Cite:
Additionally allow, which could be used instead:
- Setting the
Reply-To:
field to the change author. - Adding the author to the from-name. e.g. User
Ford
makes a change to a ticket in the HHGTrac system from Megadodo Publications. This results in emails with a from line something like:From: Ford via HHGTrac <trac@megadodo.com>
Attachments (0)
Change History (4)
comment:1 Changed 12 years ago by
comment:2 Changed 11 years ago by
Cc: | Mark Potter added |
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comment:3 Changed 8 years ago by
Owner: | Steffen Hoffmann deleted |
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comment:4 Changed 8 years ago by
Resolution: | → wontfix |
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Status: | new → closed |
Please upgrade to Trac 1.2, which has integrated the core of AnnouncerPlugin. Please raise the issue on the trac:MailingList if you encounter the issue with Trac 1.2.
Note: See
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tickets.
After thinking a bit more I feel like especially the feature referenced with t:#10578 could fit in rather easily. So because of disputes about the initial implementation this might be the way to go and make some more people happy.