Opened 9 years ago

Closed 6 years ago

Last modified 3 years ago

#11339 closed defect (wontfix)

default_email_format ignored

Reported by: adrya.stembridge@… Owned by:
Priority: normal Component: AnnouncerPlugin
Severity: normal Keywords: default_email_format
Cc: Trac Release:


I'm trying to get Announcer to deliver HTML instead of plaintext emails. I found the configuration option default_email_format, and set that to 'text/html'. Restarted httpd, and updated a ticket with some markdown formatting (a list of items). The email was sent in plain text, not HTML.

From trac.ini:

email_enabled = true
default_email_format = text/html

announcer.api.announcementsystem = enabled
announcer.distributors.mail.emaildistributor = enabled
announcer.distributors.mail.sendmailemailsender = enabled
announcer.formatters.ticketformatter = enabled
announcer.formatters.wikiformatter = enabled
announcer.opt.acct_mgr.announce.accountmanagerannouncement = enabled
announcer.opt.subscribers.allticketsubscriber = enabled
announcer.opt.subscribers.userchangesubscriber = enabled
announcer.opt.subscribers.watchsubscriber = enabled
announcer.pref.announcerpreferences = enabled
announcer.pref.subscriptionmanagementpanel = enabled
announcer.producers.attachmentchangeproducer = enabled
announcer.producers.ticketchangeproducer = enabled
announcer.producers.wikichangeproducer = enabled
announcer.subscribers.carboncopysubscriber = enabled
announcer.subscribers.ticketownersubscriber = enabled
announcer.subscribers.ticketreportersubscriber = enabled
announcer.subscribers.ticketupdatersubscriber = enabled

Are there additional helper plugins required for HTML email content to be delivered?

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Change History (2)

comment:1 Changed 6 years ago by Ryan J Ollos

Owner: Steffen Hoffmann deleted

comment:2 Changed 6 years ago by Ryan J Ollos

Resolution: wontfix
Status: newclosed

Please upgrade to Trac 1.2, which has integrated the core of AnnouncerPlugin. Please raise the issue on the trac:MailingList if you encounter the issue with Trac 1.2.

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