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Opened 3 years ago

Last modified 3 years ago

#11520 new defect

Unable to add dependencies to tickets

Reported by: Adam Dorsey - NOAA Affiliate Owned by: Andreas
Priority: normal Component: ProjectPlanPlugin
Severity: normal Keywords:
Cc: Trac Release: 1.0

Description

Whenever I attempt to add a dependency to a ticket, the action shows up in the comments, but the "Dependencies:" field of the ticket is not updated.

I have no idea where I would go to begin troubleshooting this. I've not seen any errors in the Trac log.

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Change History (2)

comment:1 Changed 3 years ago by Adam Dorsey - NOAA Affiliate

I managed to dig into this some more today and found something interesting.

Even when enable_mastertickets_compatiblity_mode = enabled is set in trac.ini, upon adding a dependency to a ticket, the dependency entry is placed in ticket_custom instead of the mastertickets table.

I assume this is incorrect.

comment:2 Changed 3 years ago by Jan Krotký

Same here, to describe it more, the dependencies can be added only through graph (and this adds only dependencies, not blocking). Such dependencies are properly parsed into ticket links in ticket details.

Editing these properties in ticket detail is not possible, dependencies are still loaded from mastertickets table, and can't be deleted nor added.

Same for the Create new dependending/blocking ticket buttons, they are only adding the current ticket number to appropriate field, which are only added into ticket_custom table and are not recognized in graph.

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