Create Ticket for a TestCase which is copied from an other

[christian.piesker@…]

Following situation: We created a TestCases and copied this two or more. After coping we change the content of the TestCases. After that we created a Testplan and executed this. If we want to create a Ticket via the Button in the TestCase, it doesn´t work. The Button did nothing.

[Roberto Longobardi]

Hi Christian, sorry for the late answer, I'm pretty busy with my job.

It would help a lot if you may turn on debug loggin inside Trac, reproduce the error and see if the log shows any exception.

Otherwise (and this is what I suspect), the problem may be in the Javascript that is run inside the browser. To troubleshoot that, you may turn on the Javascript console (usually with F12 in the browser) and report here any error you see in the "console" panel.

Let me know. Ciao, Roberto

[Roberto Longobardi]

Hi Christian, I've tried to reproduce this error, without luck.

The scenario you described works for me in the following environment:

• Manjaro Linux
• Python 2.7.8
• Trac 0.12.5 with tracd and sqlite
• Test Manager 1.8.1
• Chrome browser

Please, could you specify the details of your environment?

I'll also need the browser's console log, as said in the previous comment, and the Trac log at DEBUG level.

Thanks, ciao. Roberto

[Roberto Longobardi]

I guess it was a transient problem.