Opened 3 years ago

## #11621 new enhancement

# ${ticket.commenters} field to include all previous commenters as recipients Reported by: Owned by: michael.snook@… ejucovy normal WorkflowNotificationPlugin normal ### Description For our internal helpdesk at work, we have staffers interact with a HelpDesk trac instance, but a lot of our correspondence happens via email threads. We'd like to make sure that staffers who comment on the ticket are automatically added to that email thread, so a${ticket.commenters} feature would be helpful.

I should note that because we also include \${tickets.cc} this is basically the same, for us, as automatically adding someone to cc whenever they comment.

### comment:1 Changed 8 weeks ago by robert.bostedt@…

I fully endorse this idea - 3 years on as still as relevant. I find no other good way of getting updates from tickets that i've written in but not own or reported. Unless turning ALWAYS_NOTIFY_UPDATER on, but then i cannot be selective on what updates to receive