Opened 3 years ago

#11621 new enhancement

${ticket.commenters} field to include all previous commenters as recipients Reported by: Owned by: michael.snook@… ejucovy normal WorkflowNotificationPlugin normal Description For our internal helpdesk at work, we have staffers interact with a HelpDesk trac instance, but a lot of our correspondence happens via email threads. We'd like to make sure that staffers who comment on the ticket are automatically added to that email thread, so a${ticket.commenters} feature would be helpful.

I should note that because we also include \${tickets.cc} this is basically the same, for us, as automatically adding someone to cc whenever they comment.