Opened 7 years ago
Closed 7 years ago
#13244 closed defect (worksforme)
Static Assets Not Included on Page
Reported by: | grimmdude | Owned by: | Olli Kallioinen |
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Priority: | normal | Component: | MultiSelectFieldPlugin |
Severity: | normal | Keywords: | |
Cc: | Trac Release: | 1.0 |
Description
I'm running into an issue where most of the time this plugin works flawlessly, however sometimes when loading a ticket the css/js assets associated with this plugin simply do not output on the page, thus the multiselect field doesn't load or get styled correctly. Any idea what would be causing this?
Attachments (0)
Change History (7)
comment:1 Changed 7 years ago by
comment:3 Changed 7 years ago by
Also, were you running r16625 (1.0.2dev)? I bumped the version now so you can be sure you are running the latest (1.0.2).
comment:4 Changed 7 years ago by
Thanks for your quick response. The asset link is actually not being output in the source HTML. This is only happening like 1/20 requests.
I just updated to the latest version of the plugin and I'm still seeing this happening. It may be relevant to note that I'm running two environments on a server using apache WSGI; both environments have this issue. Plugin is globally installed with easy_install
and assets statically deployed separately for each environment. Thanks,
-Garrett
comment:5 Changed 7 years ago by
Are there any exceptions in the browser console when the issue is seen? I'm unsure what the issue could be. The plugin is very simple and should add the assets to the page when the path starts with /ticket
, /newticket
or /simpleticket
: multiselectfieldplugin/1.0/multiselectfield/filter.py@16716:43#L13.
comment:6 Changed 7 years ago by
There are no errors in the browser console, the only indication that it's not working is the multi select field is plain text, ie JS didn't load it. I'm thinking it's probably not related to this plugin and most likely something to do with multiple envs and how I had it setup. I just ended up moving my second environment to a different ec2 instance and all is good.
My original setup seemed correct as far as I could tell, but this issue started creeping up once I added a second env so it must have been related. Thank you,
-Garrett
comment:7 Changed 7 years ago by
Resolution: | → worksforme |
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Status: | new → closed |
Thanks for the update. Let me know if the issue reoccurs.
Replying to grimmdude:
When viewing the page source, do you see the links to the assets, or are the links missing? If the links are present, is it just the assets that fail to be found at the URL?