Opened 2 years ago

Closed 2 years ago

# Static Assets Not Included on Page

Reported by: Owned by: grimmdude Olli Kallioinen normal MultiSelectFieldPlugin normal 1.0

### Description

I'm running into an issue where most of the time this plugin works flawlessly, however sometimes when loading a ticket the css/js assets associated with this plugin simply do not output on the page, thus the multiselect field doesn't load or get styled correctly. Any idea what would be causing this?

### comment:1 in reply to:  description Changed 2 years ago by Ryan J Ollos

... sometimes when loading a ticket the css/js assets associated with this plugin simply do not output on the page, ...

When viewing the page source, do you see the links to the assets, or are the links missing? If the links are present, is it just the assets that fail to be found at the URL?

### comment:2 Changed 2 years ago by Ryan J Ollos

In 16716:

TracMultiSelectField 1.0.2: Tidy up codebase

Refs #13244.

### comment:3 Changed 2 years ago by Ryan J Ollos

Also, were you running r16625 (1.0.2dev)? I bumped the version now so you can be sure you are running the latest (1.0.2).

### comment:4 Changed 2 years ago by anonymous

Thanks for your quick response. The asset link is actually not being output in the source HTML. This is only happening like 1/20 requests.

I just updated to the latest version of the plugin and I'm still seeing this happening. It may be relevant to note that I'm running two environments on a server using apache WSGI; both environments have this issue. Plugin is globally installed with easy_install and assets statically deployed separately for each environment. Thanks,

-Garrett

### comment:5 Changed 2 years ago by Ryan J Ollos

Are there any exceptions in the browser console when the issue is seen? I'm unsure what the issue could be. The plugin is very simple and should add the assets to the page when the path starts with /ticket, /newticket or /simpleticket: multiselectfieldplugin/1.0/multiselectfield/filter.py@16716:43#L13.

### comment:6 Changed 2 years ago by anonymous

There are no errors in the browser console, the only indication that it's not working is the multi select field is plain text, ie JS didn't load it. I'm thinking it's probably not related to this plugin and most likely something to do with multiple envs and how I had it setup. I just ended up moving my second environment to a different ec2 instance and all is good.

My original setup seemed correct as far as I could tell, but this issue started creeping up once I added a second env so it must have been related. Thank you,

-Garrett

### comment:7 Changed 2 years ago by Ryan J Ollos

Resolution: → worksforme new → closed

Thanks for the update. Let me know if the issue reoccurs.

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