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Opened 11 years ago

Closed 10 years ago

#1334 closed defect (fixed)

email to track cc notifications

Reported by: isg28@… Owned by: Bas van der Vlies
Priority: low Component: EmailtoTracScript
Severity: minor Keywords: notifications looping effect
Cc: Trac Release: 0.10

Description

How do I turn off notifications for CCs.

I have a helpdesk email and when users send to that helpdesk email in the Cc field, we get continous looping effect of notifications until I delete the entire ticket.

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Change History (3)

comment:1 Changed 11 years ago by Bas van der Vlies

Priority: highestlow
Severity: blockerminor

Did you set the reply_all option in /etc/email2trac.conf:

reply_all : 1

If set to 1 the Ticket CC-fielfd is set with the CC-email-addresses. Set to 0 to disable it. I have to make an exclude option for CC-addresse if reply_all is set to prevent loops

comment:2 Changed 11 years ago by Bas van der Vlies

Status: newassigned

comment:3 Changed 10 years ago by Bas van der Vlies

Resolution: fixed
Status: assignedclosed

Closed ticket did not not receive any information

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