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Opened 19 years ago

Closed 19 years ago

#1334 closed defect (fixed)

email to track cc notifications

Reported by: isg28@… Owned by: Bas van der Vlies
Priority: low Component: EmailtoTracScript
Severity: minor Keywords: notifications looping effect
Cc: Trac Release: 0.10

Description

How do I turn off notifications for CCs.

I have a helpdesk email and when users send to that helpdesk email in the Cc field, we get continous looping effect of notifications until I delete the entire ticket.

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Change History (3)

comment:1 Changed 19 years ago by Bas van der Vlies

Priority: highest → low
Severity: blocker → minor

Did you set the reply_all option in /etc/email2trac.conf: 

reply_all : 1

If set to 1 the Ticket CC-fielfd is set with the CC-email-addresses. Set to 0 to disable it. I have to make an exclude option for CC-addresse if reply_all is set to prevent loops

comment:2 Changed 19 years ago by Bas van der Vlies

Status: new → assigned

comment:3 Changed 19 years ago by Bas van der Vlies

Resolution: → fixed
Status: assigned → closed

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