ChildTicketsPlugin: Allow Description to be hidden
In revisions r18118 and r18119 for ticket #13774 a change was made to always show the Description in the list of child tickets. This causes the list of child tickets to be cluttered and almost impossible to navigate for tickets with many child tickets and long Descriptions.
We require our developers to put in a lot of information in the Description when they enter a defect ticket, in particular 'steps to reproduce the problem'. So the person assigned to fix the ticket has all the required information.
We have tickets with 30+ child tickets that now span dozen of pages if you open the list of child tickets. In the older version of this plugin (version 2.5.6.dev0) we had a nice ordered list of tickets:
.
Please allow the Description to be hidden and also don't show the text (Rest of the child ticket tree is hidden)
for even less cluttering.
Change History (8)
Description: |
modified (diff)
|
Owner: |
changed from Mark Ryan to Cinc-th
|
Status: |
new →
assigned
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Resolution: |
→ fixed
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Status: |
assigned →
closed
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Replying to Geert:
[...]
I see your pain. Your use case is obviously very different from the one at our company.
To get rid of the message just increase the value for
Maximum levels for tree
on the admin page. But be aware that deep nested trees will lead to huge amounts of tickets to be shown. That's the reason for this setting in the first place (at our company we have deeply nested trees as you may have guessed by now).Hiding of the description needs a code change, so no immediate solution there.