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Opened 9 years ago

Closed 9 years ago

#1417 closed defect (invalid)

Not Creating tickets on incoming email

Reported by: Johannes Owned by: bas
Priority: normal Component: EmailtoTracScript
Severity: normal Keywords:
Cc: Trac Release: 0.10

Description

I am using trac 0.10.3 and the most current version of the EmailtoTracScript. I have a Redhat machine running Sendmail.

It is working fine if I use this directly:

email2trac -p myProject < msg.txt

But if I try to send an email with this command:

mail tracproj < msg.txt

nothing happens. In the emaillog I see no error. The email comes to sendmail and gets processed, but no ticket is created. Here is my alias entry:

tracproj: "|email2trac -p accolo"

I used the run_email2trac in the alias before, but I got no luck there either. In the emaillog I had the unknown mailer error 254. The note on sendmail on the wiki page somehow indicates that there is a problem with the ticket creation.

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Change History (2)

comment:1 Changed 9 years ago by anonymous

Ok, I got it working.

the permission on the trac log file needs to be set so that the sendmail user can write on it, too.

comment:2 Changed 9 years ago by anonymous

  • Resolution set to invalid
  • Status changed from new to closed

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