Modify

Opened 17 years ago

Closed 17 years ago

#1417 closed defect (invalid)

Not Creating tickets on incoming email

Reported by: Johannes Owned by: Bas van der Vlies
Priority: normal Component: EmailtoTracScript
Severity: normal Keywords:
Cc: Trac Release: 0.10

Description

I am using trac 0.10.3 and the most current version of the EmailtoTracScript. I have a Redhat machine running Sendmail.

It is working fine if I use this directly:

email2trac -p myProject < msg.txt

But if I try to send an email with this command:

mail tracproj < msg.txt

nothing happens. In the emaillog I see no error. The email comes to sendmail and gets processed, but no ticket is created. Here is my alias entry:

tracproj: "|email2trac -p accolo"

I used the run_email2trac in the alias before, but I got no luck there either. In the emaillog I had the unknown mailer error 254. The note on sendmail on the wiki page somehow indicates that there is a problem with the ticket creation.

Attachments (0)

Change History (2)

comment:1 Changed 17 years ago by anonymous

Ok, I got it working.

the permission on the trac log file needs to be set so that the sendmail user can write on it, too.

comment:2 Changed 17 years ago by anonymous

Resolution: invalid
Status: newclosed

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Bas van der Vlies.
The resolution will be deleted. Next status will be 'reopened'.

Add Comment


E-mail address and name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.