Opened 17 years ago
Last modified 15 years ago
#1733 reopened enhancement
'Submit and Accept' button for Tickets
Reported by: | Owned by: | anybody | |
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Priority: | normal | Component: | Request-a-Hack |
Severity: | normal | Keywords: | tickets admin |
Cc: | Andrew Bates | Trac Release: | 0.10 |
Description
If the user is a TRAC_ADMIN or TICKET_ADMIN:
Display an extra 'Submit and Accept' button, or display an 'Accept this Ticket' checkbox. Another option would just to accept them by default (based on above permissions).
It just seems to make sense that a ticket entered by an admin would be accepted.
Attachments (0)
Change History (2)
comment:1 follow-up: 2 Changed 17 years ago by
Resolution: | → fixed |
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Status: | new → closed |
comment:2 Changed 15 years ago by
Cc: | Andrew Bates added; anonymous removed |
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Resolution: | fixed |
Status: | closed → reopened |
Replying to ixokai:
Check out TicketCreationStatusPlugin, but you'll need 0.11 with workflow.
Wouldn't that solve it? If you assign it to yourself and create, it'll show up as assigned-- or accepted-- or whatever.
This forces a status. It doesn't option it during creation, so this is still a valid request.
I would very much like this functionality, and if it doesn't exist will create a plugin to support the feature.
Check out TicketCreationStatusPlugin, but you'll need 0.11 with workflow.
Wouldn't that solve it? If you assign it to yourself and create, it'll show up as assigned-- or accepted-- or whatever.