Opened 11 years ago

Closed 11 years ago

Last modified 11 years ago

#1858 closed defect (worksforme)

Mistake in installation

Reported by: mrlicker Owned by: Matt Good
Priority: high Component: AccountManagerPlugin
Severity: blocker Keywords: install
Cc: Trac Release: 0.10

Description (last modified by Noah Kantrowitz)

Hi, i have install accountmanager with this command: easy_install

Everything was ok. I see it in webadmin/plugins. But when i begin with checking options for this plugin, it finish with error (error is only when one of these 3 options are checked: AccountModule,LoginModule,RegistrationModule;others are without error).

Here is the error:

Traceback (most recent call last):
  File "/usr/local/lib/python2.4/site-packages/trac/web/", line 406, in dispatch_request
  File "/usr/local/lib/python2.4/site-packages/trac/web/", line 206, in dispatch
    req.hdf = HDFWrapper(loadpaths=chrome.get_all_templates_dirs())
  File "/usr/local/lib/python2.4/site-packages/trac/web/", line 263, in get_all_templates_dirs
    dirs += provider.get_templates_dirs()
  File "build/bdist.freebsd-6.2-RELEASE-p5-i386/egg/acct_mgr/", line 327, in get_templates_dirs
  File "/usr/local/lib/python2.4/site-packages/setuptools-0.6c6-py2.4.egg/", line 840, in resource_filename
    return get_provider(package_or_requirement).get_resource_filename(
  File "/usr/local/lib/python2.4/site-packages/setuptools-0.6c6-py2.4.egg/", line 1311, in get_resource_filename
    return self._extract_resource(manager, zip_path)
  File "/usr/local/lib/python2.4/site-packages/setuptools-0.6c6-py2.4.egg/", line 1317, in _extract_resource
    last = self._extract_resource(
  File "/usr/local/lib/python2.4/site-packages/setuptools-0.6c6-py2.4.egg/", line 1331, in _extract_resource
    real_path = manager.get_cache_path(
  File "/usr/local/lib/python2.4/site-packages/setuptools-0.6c6-py2.4.egg/", line 921, in get_cache_path
  File "/usr/local/lib/python2.4/site-packages/setuptools-0.6c6-py2.4.egg/", line 887, in extraction_error
    raise err
ExtractionError: Can't extract file(s) to egg cache

The following error occurred while trying to extract file(s) to the Python egg

  [Errno 13] Permission denied: '/nonexistent'

The Python egg cache directory is currently set to:


Perhaps your account does not have write access to this directory?  You can
change the cache directory by setting the PYTHON_EGG_CACHE environment
variable to point to an accessible directory.

I have tried many options but without success. Please, can you help me with this problem?

Attachments (0)

Change History (4)

comment:1 Changed 11 years ago by Noah Kantrowitz

Description: modified (diff)
Resolution: worksforme
Status: newclosed

You need to set the PYTHON_EGG_CACHE environment variable, just like the error message says. This is explained in the TracPlugins page.

comment:2 in reply to:  1 Changed 11 years ago by mrlicker

Resolution: worksforme
Status: closedreopened

Ok, i use this: SetEnv PYTHON_EGG_CACHE /path/to/dir . What is this directory '/path/to/dir' pls? And when I use SetEnv, it says to me bad command.

comment:3 Changed 11 years ago by Matt Good

Resolution: worksforme
Status: reopenedclosed

The directory can be anywhere that the Apache user can write to. It just needs temp space to extract some files. Please ask on the t:MailingList for more help since this is an installation question, not a bug in this plugin.

comment:4 Changed 11 years ago by mrlicker

Thank you, now it´s ok.

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