New ticket is not showing up in Active Tickets
|Reported by:||anonymous||Owned by:||Noah Kantrowitz|
I have setup simple ticket to hide fields I only want administrators to see and not normal users. When I log in as the other user with the create_simple_ticket privileges and make a new ticket, it doesnt show up in the Active tickets report. However, if I add the create_ticket privilege and then make a ticket, it shows up. Also when it doesnt show up in the active tickets I can do a custom query with a reporter is filter and find it.