Opened 13 years ago

Closed 13 years ago

#2694 closed defect (worksforme)

Custom Query link does not show

Reported by: jonblow@… Owned by: Dave Gynn
Priority: high Component: BatchModifyPlugin
Severity: blocker Keywords: link
Cc: ian+trac@…, ziondreams+trachacks2694@… Trac Release: 0.11


Hi there I installed your plugin exactly as you wrote, but can't see "Custom Query" link in the View Tickets menu.

Please fix Thanks Jon

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Change History (8)

comment:1 Changed 13 years ago by bmoore@…

I'm also seeing this error running against 0.11 trunk as of yesterday. I'm available to help debug/test.

comment:2 Changed 13 years ago by anonymous

I have the same problem.

However, it seems as though it's more of a side effect of the fact that the batch modify plugin isn't even installed.

I've tried installing using easy_install and also manually placing the egg file into the plugins folder, both to no avail.

I wonder if the above behavior is simply because the plugin isn't responding and the instructions say to edit the conf file to disable the query module (assuming this plugin will take over it) and that's why it appears to just make the link disappear.

(tracd server on Windows 2000, if that makes a difference)

comment:3 Changed 13 years ago by anonymous

Cc: ziondreams+trachacks2694@… added; anonymous removed

comment:4 Changed 13 years ago by anonymous

Cc: ian+trac@… added

Believe I am suffering from the same issue:

Trac 0.11dev-r6750 genshi-0.5dev_r809-py2.5-win32.egg

comment:5 Changed 13 years ago by Dave Gynn

Resolution: fixed
Status: newclosed

The install instructions for BatchModifyPlugin 0.11 have been updated. Do not disable the Custom Query component with the 0.11 version of the plugin.

comment:6 Changed 13 years ago by ziondreams+trachacks2694@…

Resolution: fixed
Status: closedreopened

Unfortunately, the problem is not fixed (for me anyways.)

Sure, the custom query link reappears if it's not disabled but there's still the problem where it appears the plugin simply isn't installed at all. There's no listing of it in the plugins section, there's no permission added for "TICKET_BATCH_MODIFY" and most importantly, the batch modify section simply doesn't appear below the results on the custom query page.

Is there a problem with installing this plugin? Perhaps it doesn't work correctly on tracd on Windows?

comment:7 Changed 13 years ago by Dave Gynn

Owner: changed from ashwin_phatak to Dave Gynn
Status: reopenednew

If the plugin doesn't appear on the Plugin admin panel then it isn't installed correctly. Turn on logging at the debug level and see if the plugin is being loaded at all on startup. Also, if you have TRAC_ADMIN then you won't need to also specify TICKET_BATCH_MODIFY.

See what the log messages say when Trac tries to initialize the component.

comment:8 Changed 13 years ago by Dave Gynn

Resolution: worksforme
Status: newclosed

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