Error on install

[mwallace@…]

First off, I *REAALLY* want this plugin to work! It sounds like what i need. But when I do the easy install, it craps out giving me what is below. I consider this a 'blocker' because even disabling in trac.ini this error remains, leaving me no access to trac.

Is there an 'easy_uninstall'?? ;)

I've copied in error.cs into the /templates folder, but to no avail.

---

MOD_PYTHON ERROR

ProcessId: 9299 Interpreter: '127.0.1.1'

ServerName: '127.0.1.1' DocumentRoot: '/var/www/'

URI: '/trac/tom/ticket' Location: '/trac/tom/' Directory: None Filename: '/var/www/trac' PathInfo: '/tom/ticket'

Phase: 'PythonHandler' Handler: 'trac.web.modpython_frontend'

Traceback (most recent call last):

File "/usr/lib/python2.5/site-packages/mod_python/importer.py", line 1537, in HandlerDispatch

default=default_handler, arg=req, silent=hlist.silent)

File "/usr/lib/python2.5/site-packages/mod_python/importer.py", line 1229, in _process_target

result = _execute_target(config, req, object, arg)

File "/usr/lib/python2.5/site-packages/mod_python/importer.py", line 1128, in _execute_target

result = object(arg)

File "/var/lib/python-support/python2.5/trac/web/modpython_frontend.py", line 87, in handler

gateway.run(dispatch_request)

File "/var/lib/python-support/python2.5/trac/web/wsgi.py", line 87, in run

response = application(self.environ, self._start_response)

File "/var/lib/python-support/python2.5/trac/web/main.py", line 425, in dispatch_request

req.send_error(sys.exc_info(), status=e.code)

File "/var/lib/python-support/python2.5/trac/web/api.py", line 380, in send_error

data = self.hdf.render(template)

File "/var/lib/python-support/python2.5/trac/web/clearsilver.py", line 290, in render

template.parseFile(filename)

Error: Traceback (innermost last):

File "csparse.c", line 294, in cs_parse_file() File "neo_hdf.c", line 1982, in hdf_search_path()

NotFoundError: Path error.cs not found

---

[John Hampton]

Ok, you have this ticket marked against trac 0.11? If that is the case, you should not be seeing anything related to *.cs or neo_hdf. So, a couple questions:

• What version of trac are you using?
• If you're using 0.11, are you using the trunk version of account manager?

Now, to easy_uninstall simple run easy_install -m and then rm -rf the account manager egg in your site-packages directory.

[John Hampton]

closing this ticket due to lack of response. If you're still having this error, and have updated trac to 0.11 and are using the trunk version of the AccountManagerPlugin, then please re-open the ticket.