Templates have no effect
|Reported by:||Owned by:||Takanori Suzuki|
|Severity:||minor||Keywords:||Template, Administration, description, no effect|
Administration of the ticket templates is not working:
When setting the description of a template and applying changes, these do not effect new tickets. Upon new ticket creation the query "description will be clear..." shows up, but the description is not changing.
During Administration of the ticket templates a japanese text shows up when changing the ticket type.