Opened 8 years ago

Closed 8 years ago

#5579 closed defect (fixed)

IndexError: list index out of range

Reported by: Ryan J Ollos Owned by: Sergei Luchko
Priority: normal Component: TicketChangePlugin
Severity: normal Keywords:
Cc: Michael Ching Trac Release: 0.11


TicketChangePlugin was working for me initially, but I can no longer make ticket changes. I get the following error:

Trac detected an internal error:
   IndexError: list index out of range

Python Traceback:

File "/usr/lib/python2.4/site-packages/Trac-0.11.4-py2.4.egg/trac/web/", line 435, in _dispatch_request

File "/usr/lib/python2.4/site-packages/Trac-0.11.4-py2.4.egg/trac/web/", line 205, in dispatch

File "/usr/lib/python2.4/site-packages/TracTicketChange-0.0.4-py2.4.egg/ticketchange/", line 88, in process_request

File "/usr/lib/python2.4/site-packages/TracTicketChange-0.0.4-py2.4.egg/ticketchange/", line 168, in _update_ticket_comment

System Information:

User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/2009070611 Firefox/3.0.12 (.NET CLR 3.5.30729)
Trac: 	0.11.4
Python: 	2.4.3 (#1, Jan 21 2009, 01:11:33) [GCC 4.1.2 20071124 (Red Hat 4.1.2-42)]
setuptools: 	0.6c8
SQLite: 	3.3.6
pysqlite: 	2.3.3
Genshi: 	0.5.1
Subversion: 	1.5.6 (r36142)
mod_python: 	3.2.8
Pygments: 	0.10
jQuery:	1.2.6

Attachments (0)

Change History (1)

comment:1 Changed 8 years ago by Ryan J Ollos

Resolution: fixed
Status: newclosed

Problem has been fixed by upgrading to the latest version. Apparently it was a conflict with my environment having a timezone setting. Thank you to my friends at

Modify Ticket

as closed The owner will remain Sergei Luchko.
The resolution will be deleted. Next status will be 'reopened'.

Add Comment

E-mail address and name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.