Opened 9 years ago

Closed 9 years ago

#5579 closed defect (fixed)

IndexError: list index out of range

Reported by: Ryan J Ollos Owned by: Sergei Luchko
Priority: normal Component: TicketChangePlugin
Severity: normal Keywords:
Cc: Michael Ching Trac Release: 0.11


TicketChangePlugin was working for me initially, but I can no longer make ticket changes. I get the following error:

Trac detected an internal error:
   IndexError: list index out of range

Python Traceback:

File "/usr/lib/python2.4/site-packages/Trac-0.11.4-py2.4.egg/trac/web/", line 435, in _dispatch_request

File "/usr/lib/python2.4/site-packages/Trac-0.11.4-py2.4.egg/trac/web/", line 205, in dispatch

File "/usr/lib/python2.4/site-packages/TracTicketChange-0.0.4-py2.4.egg/ticketchange/", line 88, in process_request

File "/usr/lib/python2.4/site-packages/TracTicketChange-0.0.4-py2.4.egg/ticketchange/", line 168, in _update_ticket_comment

System Information:

User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/2009070611 Firefox/3.0.12 (.NET CLR 3.5.30729)
Trac: 	0.11.4
Python: 	2.4.3 (#1, Jan 21 2009, 01:11:33) [GCC 4.1.2 20071124 (Red Hat 4.1.2-42)]
setuptools: 	0.6c8
SQLite: 	3.3.6
pysqlite: 	2.3.3
Genshi: 	0.5.1
Subversion: 	1.5.6 (r36142)
mod_python: 	3.2.8
Pygments: 	0.10
jQuery:	1.2.6

Attachments (0)

Change History (1)

comment:1 Changed 9 years ago by Ryan J Ollos

Resolution: fixed
Status: newclosed

Problem has been fixed by upgrading to the latest version. Apparently it was a conflict with my environment having a timezone setting. Thank you to my friends at

Modify Ticket

Change Properties
Set your email in Preferences
as closed The owner will remain Sergei Luchko.
The resolution will be deleted.

Add Comment

E-mail address and name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.