Opened 18 years ago
Closed 18 years ago
#573 closed defect (fixed)
No tickets are created
Reported by: | Owned by: | anonymous | |
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Priority: | high | Component: | EmailtoTracScript |
Severity: | critical | Keywords: | |
Cc: | micah@… | Trac Release: | 0.9 |
Description
I've been running 0.7.3-7 (the debian package) for a few weeks and all seemed to be fine. However, I began to notice that attachments were missing from tickets. So I thought I'd have a look to see if there were some fixes to email2trac that might solve my problem.
I found that there was a newer version available, version 0.7.6-4, so I installed that. I then attempted to send an email in. Everything appears normal in the logs, but no ticket is created, its simply missing, yikes!
When I downgraded back to the version I was running (email2trac_0.7.3-7) everything works again (although attachments are broken again).
Attachments (0)
Change History (2)
comment:1 follow-up: 2 Changed 18 years ago by
Cc: | micah@… added; anonymous removed |
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Owner: | changed from Bas van der Vlies to anonymous |
Status: | new → assigned |
comment:2 Changed 18 years ago by
Resolution: | → fixed |
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Status: | assigned → closed |
Replying to anonymous:
Do you have the reply_all setting enabled? If yes then use the trunk version. we are running the same debian version for weeks without any problems.
I do have reply_all setting enabled, these are my settings:
DEFAULT] project: /var/lib/trac/eggplant debug: 5 umask: 022 spam_level: 4 reply_address: 1 reply_all : 1 mailto_link: 0 umask: 022 email_comment: > email_header: 0 trac_version: 0.9 alternate_notify_template : support.cs ticket_update: 1 }} > If the trunk version will solve the problem i will release a new version. I installed the trunk version and it works! Both ticket creation and the attachments work, great! > I now at home but i am going on holiday Have a nice holiday, thanks for the fixes! I'm closing this ticket now. Micah
Do you have the reply_all setting enabled? If yes then use the trunk version. we are running the same debian version for weeks without any problems.
If the trunk version will solve the problem i will release a new version.
I now at home but i am going on holiday