No sidebar displayed

[Alexis de BRUYN]

On a fresh Trac 0.11.5 install, the TicketMoverPlugin sidebar is not displayed in the (new|accepted) ticket page.

The SampleTicketSidebarProvider is working.

I had installed TicketMoverPlugin via easy_install :

easy_install http://trac-hacks.org/svn/ticketmoverplugin/0.11/

with no issue apparently :

Downloading http://trac-hacks.org/svn/ticketmoverplugin/0.11/
Doing subversion checkout from http://trac-hacks.org/svn/ticketmoverplugin/0.11/ to /tmp/easy_install-rRsnlF/0.11
Processing 0.11
Running setup.py -q bdist_egg --dist-dir /tmp/easy_install-rRsnlF/0.11/egg-dist-tmp-EsBoa-
Adding TicketMoverPlugin 0.1.1 to easy-install.pth file

Installed /usr/lib/python2.5/site-packages/TicketMoverPlugin-0.1.1-py2.5.egg
Processing dependencies for TicketMoverPlugin==0.1.1
Searching for TracSQLHelper
Best match: TracSQLHelper [unknown version]
Downloading http://trac-hacks.org/svn/tracsqlhelperscript/anyrelease#egg=TracSQLHelper
Doing subversion checkout from http://trac-hacks.org/svn/tracsqlhelperscript/anyrelease to /tmp/easy_install-ntG6pV/anyrelease
Processing anyrelease
Running setup.py -q bdist_egg --dist-dir /tmp/easy_install-ntG6pV/anyrelease/egg-dist-tmp-hseZHq
Adding TracSQLHelper 0.2.1 to easy-install.pth file

Installed /usr/lib/python2.5/site-packages/TracSQLHelper-0.2.1-py2.5.egg
Searching for TicketSidebarProvider
Best match: TicketSidebarProvider [unknown version]
Downloading http://trac-hacks.org/svn/ticketsidebarproviderplugin/0.11#egg=TicketSidebarProvider
Doing subversion checkout from http://trac-hacks.org/svn/ticketsidebarproviderplugin/0.11 to /tmp/easy_install-9PgKKB/0.11
Processing 0.11
Running setup.py -q bdist_egg --dist-dir /tmp/easy_install-9PgKKB/0.11/egg-dist-tmp-U2SZQ0
Adding TicketSidebarProvider 0.0 to easy-install.pth file

Installed /usr/lib/python2.5/site-packages/TicketSidebarProvider-0.0-py2.5.egg
Finished processing dependencies for TicketMoverPlugin==0.1.1

The plugin is enabled in the configuration file (and visible via the Trac admin/plugins panel) :

[components]
ticketmoverplugin.ticketmover.ticketmover = enabled
ticketmoverplugin.web_ui.ticketmoverhandler = enabled
ticketmoverplugin.web_ui.ticketmoversidebar = enabled
ticketsidebarprovider.example.sampleticketsidebarprovider = disabled
ticketsidebarprovider.ticketsidebar.ticketsidebarprovider = enabled

Authenticated users have the TICKET_ADMIN permission (not working with TRAC_ADMIN either).

There is no errors reported in the Trac log file (in DEBUG mode).

[dak@…]

Confirmed for me too. Trac 0.11.5 but no sidebar. I think the problem here is the sidebar plugin, not ticketmover.

[dak@…]

(sorry, didn't notice who created the ticket)

[dak@…]

ticketmover sidebar

[dak@…]

Hi, I noticed that the TicketMover sidebar HTML is generated but placed at the bottom of a ticket page:

<div class="sidebar"> 
  <form action="/SpecialOps/ticket/move" method="post"><div><input type="hidden" name="__FORM_TOKEN" value="2b58b20073be9b471441527f" /></div> 
    <div> 
      Move ticket to
      <span> 
        udvikling
        <input type="hidden" name="project" value="udvikling" /> 
      </span> 
    </div> 
    <div> 
      <input type="checkbox" name="delete" value="delete" /> Delete this ticket from the database
    </div> 
    <div> 
      <input type="hidden" name="ticket" value="448" /> 
      <input type="submit" value="Move" /> 
    </div> 
  </form> 
</div> 

[sparrow]

the same problems:

• no sidebar displayed
• example sidebar rendered at the bottom of the page
• the mover plugin not displayed in web admin

[sparrow]

forgot to mention - my trac version is 0.12.2

[sparrow]

When I manually copied css file into htdocs the sidebar appeared correctly. I have also installed the plugin with easy_install and link the egg folder symbolically into my trac plugins folder and the mover started to work! Beforehand I copied the egg into plugins folder and it was not seen by trac.

[Ryan J Ollos]

It seems to be working fine for me. I added a debug-level logging statement that should help with diagnosing problems.

In order for the sidebar to appear:

• There must be at least one other project in the same directory. For example, if the Trac environment you are trying to move a ticket from is /var/trac/env1, the other environment must also reside in /var/trac/.
• You must have [ticket] move_permission for both the source and destination environments.

Please reopen if you continue to have trouble and would like help with debugging.

[Ryan J Ollos]

(In [13215]) Refs #5970: Add DEBUG level log entry when ITicketSidebarProvider entry is enabled or disabled.